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Total Quality Management Workshops
What is Total Quality Management?
Total Quality Management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training. This approach can also be used for supply chain participants in which the key supply chain vendors are viewed as partners in the chain.
Why is TQM Important?
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Facilitates cost reduction and increased profitability
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Facilitates productivity
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Reduces redundant activities
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Promotes innovation process
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Ability to market specific products/services
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Holistic approach to management
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Promotes continual improvement
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